1. Introduction
This Privacy Policy (“Policy”) explains how SeekFree Nest (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website, located at www.seekfreenest.co.ke. By using our services, you consent to the data practices described in this Policy.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: This includes information you provide when you register, such as your name, email address, phone number, and user type (house seeker or owner/agent).
- Property Information: For owners and agents, we collect data about the properties you list, including location, descriptions, and uploaded images.
- Usage Data: We automatically collect information about how you access and use the platform, such as your IP address, browser type, pages visited, and the time and date of your visit.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services.
- To manage your account and process subscriptions.
- To enable communication between house seekers and owners/agents.
- To improve and personalize your experience on the platform.
- To detect, prevent, and address technical issues or fraudulent activity.
4. Sharing Your Information
We may share your information with third parties only in the following circumstances:
- With Your Consent: We will share your information if you give us explicit permission.
- Service Providers: We may share data with third-party vendors to perform services on our behalf (e.g., hosting, analytics). These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
6. Your Choices and Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at the details provided below.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us.
8. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on this page. You are advised to review this Policy periodically for any changes. Changes are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: support@seekfreenest.co.ke
- By visiting this page on our website: Support